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Print Transcript ships via common secure carriers such as UPS or Fed-Ex and reserves the right to substitute for security or delivery issues. In these circumstances, extra costs will be absorbed by Print Transcript unless change is requested by the customer. We will make every effort to inform the customer of any such changes.
Returns are required to be authorized before returning any product. Under no circumstances should a customer send product back unless approved by Print Transcript. In case of errors caused by Print Transcript, we will cover all unuseable products and delivery fees associated with the replacement of the unuseable product.